IN FIELD CUSTOMER SUPPORT REPRESENTATIVE – Harvey's Home Heating

EMPLOYMENT OPPORTUNITY – IN FIELD CUSTOMER SUPPORT REPRESENTATIVE

THE COMPANY
Harvey’s Oil Ltd. is a market leader in both the home heat and industrial/commercial lubricant industry in Newfoundland and Labrador. Through the company’s partnership with Petro-Canada Lubricants Inc., Harvey Oil’s Ltd. has experienced significant growth in its industrial lubricant, light and base oil division while maintaining its customer service focus in home heat. Specifically, the lubricants division sells to the fishing, offshore, mining, manufacturing, construction, food and automotive industry.

THE ROLE
Harvey’s Oil Ltd. has an opening for the position of a full-time, permanent In Field Customer Support Representative – Mini Split division. This position will be a part of the Sales Team and deliver superior customer service while providing complete cleanings and assessments on ductless mini-split systems daily.

Responsibilities of this role will include but are not limited to:

  •  Provide an excellent customer experience in cleaning ductless mini-split systems;
  • General assessment of mini-split system and components;
  • Provide feedback of assessment to Harvey’s mini-split division for review.

THE CANDIDATE
The ideal candidate will possess:

  • Completion of a HVAC, electrical or plumbing trade or, relevant trade experience;
  • Basic HVAC experience and/or knowledge is an asset;
  • Valid driver’s license.
  • Superior oral, written, interpersonal and communication skills;
  • Attention to detail;
  • Excellent customer service skills;
  • Strong organizational and time management skills;
  • Strong problem-solving, critical thinking and decision making skills;
  • Ability to work in a team based environment and to thrive in a fast paced environment.

Individuals interested in applying for this position should send a resume by January 22nd, 2024 to:

Harvey’s Oil Ltd.
87 Water Street
St. John’s, NL A1C 5X3
Fax: (709) 726-8044
Email: humanresources@aharvey.nf.ca
Website: https://harveysoil.ca/

Harvey’s Oil Ltd. is an equal opportunity employer; however only those selected for an interview will be contacted.